Barriers to Using Mobile Payment Technology

Barriers to using mobile payment technology are a significant impediment to users adopting new technologies. Barriers can be defined as the consumer’s opposition to any innovation. The barriers to using mobile payment technology will, therefore, be described in this chapter. Several theories that influence the adoption of mobile payment technology such as innovation resistance theory and the theory of planned behavior will be addressed.

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Authors and Affiliations

1. Azman Hashim International Business School, Universiti Technologi Malaysia, 54100, Kuala Lumpur, Malaysia Alaa Mahdi Sahi & Haliyana Khalid
2. College of Administration and Economics, Wasit University, 52001, Al-Kut, Iraq Alaa Mahdi Sahi
3. College of Business Administration, University of Business and Technology, 23435, Jeddah, Saudi Arabia Haliyana Khalid
4. Azman Hashim International Business School, Universiti Technologi Malaysia, 81310, Johor Bahru, Malaysia Alhamzah F. Abbas

1. Alaa Mahdi Sahi